Jiangmen nursing home tells you how to communicate with the mentally retarded elderly

2021-06-23 402
1. The mentally retarded old people often don' t pay attention. Therefore, in the process of communication, we should try our best to reduce the disturbance of the surrounding environment, such as not having too many people around and keeping the sound of TV or radio to the minimum. When speaking, pay attention to gaze at the old man, show respect and attention to him, call his name or correct title, make the old man pay attention to you.
2. The content should be positive and direct. If you want to talk about your son XX, don' t use him as a substitute. About the local place, don' t say it' s there, but in bed, etc.
3. Try to use simple and easy to understand words, say only one job at a time, only need the old man to answer yes or no, don' t let the old man choose the answer, otherwise it will form his difficulties. If it is necessary for the old man to make a choice, he should not ask more than two questions. For example, do you eat an apple or an orange. When the old people can' t remember the whole sentence, they can repeat the important parts of the sentence as prompts, such as apples and oranges. Give the old man enough time to answer questions. When the elderly can' t give an appropriate reply in a short time, they can also use some corresponding pictures, photos or nonverbal communication methods to show it. If the old man is not willing to talk or is impatient, he can leave or change for another person for a while, and then talk when the old man is willing to cooperate. We can' t force an old man to do what he doesn' t want to do.
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4. When the old man can' t remember something or someone' s name, or wants to try his best to express a meaning, he can be given some hints to ease his frustration.
5. When the old man says that his work is wrong and insists on his own opinion, don' t argue with him or try to correct it, but give him appropriate comfort or explanation. If an old man tells that something has been stolen and believes in it, he can say to him that I know you are not happy; rdquo; And so on, to make the old man feel that he has been understood.
6. When the old man can' t understand, don' t pretend to understand. If you can' t follow his request, it will make the old man despair. We can use gestures or other nonverbal communication methods to understand the old man' s purpose.
7. Speak gently to the old man and speak slowly so that the old man can feel at ease listening to you in a calm environment. In the process of communication, we should pay attention to the use of body language. No matter when speaking or listening, we should stick to the eye touch with the old man, and be able to hold the other person' s hand or arm in the process of communication.
8. In the process of communication, pay attention to the body language of the elderly, including tone and body movements. The emotional expression of the elderly is more important than verbal expression.
Article source: Jiangmen nursing homewww.fengjingyanglao.com